18 Nov IMA Maisa / RI customer service
New service operations for our IMA MAISA customers
In times when production efficiency and consistent quality are fundamental to your business, we have taken steps to implement a new complementary service operation close at hand.
Counting on global coverage, our Revisioni Industriali organization – based in Ozzano Emilia (BO), Italy – is now available to provide all customers using IMA MAISA equipment with prompt technical assistance and a host of valued services.
You will benefit from:
- specialist technical support on site or remote assistance provided by authorised technicians trained by IMA MAISA staff
- availability of a selection of spare parts throughout the world except for deliveries to North, Central and South America
- equipment testing based on your products and packaging materials conducted prior to commissioning at our Revisioni Industriali facilities
IMA MAISA continues to provide the full selection of spare parts as well as complete technical support and service as previously. Today the additional support of the Revisioni Industriali organisation is stepping into the market to enhance the level of local support and ensure faster responses whenever necessary.
Now with the combined strength of two expert organisations, we will be serving our customers with an aim to doubling their satisfaction.